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Oct 1 2026 // Jared Stuckey Plymouth Rock Home Assurance Corp. headquartered in Boston, Massachusetts, named Jared Stuckey as vice president of customer service and underwriting. Stuckey previously led underwriting strategy and managed...
Aug 21 2026 // Small businesses’ overall satisfaction with small commercial insurers rose 15 points (to 713 on a 1,000-point scale), driven by improvements in digital support and rates, according to JD Power’s 2026 U.S. Small...
May 15 2026 // NASHVILLE—The future of property/casualty insurance is here and it looks a lot like … a devoted personal assistant for the policyholder, one that moves at lightning speed and never complains or takes a day...
Dec 9 2025 // Receiving adequate digital updates is one of the top drivers of customer satisfaction with the digital insurance claims process, but insurers deliver on this key performance indicator just 22% of the time. Customer...
Sep 24 2025 // In today’s competitive P&C insurance market, customer experience (CX) has become a key differentiator. Policyholders expect fast, accurate, and personalized service-and agencies that fail to deliver risk losing...
Jun 13 2025 // “It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds.” That headline on top of an announcement about the release of the J.D. Power 2025 U.S. Auto Insurance Study this week summed up a key...
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