Automation Optimization News

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From Inbox to Quote — Automating the P&C Submission Journey

Apr 13 2026 // In Property & Casualty (P&C) insurance, the submission-to-quote cycle is where business is won, or lost. Yet for many carriers, MGAs, and wholesalers, this process is slowed down by inbox clutter and manual...

Florida’s Prestige Trucking Insurance Acquires Mulligan, an AI Automation Platform

Apr 9 2026 // Prestige Trucking Insurance, a retail brokerage and parent company of CSMV Underwriters, has continued its expansion with the acquisition of Mulligan, an artificial intelligence-based insurance automation platform. The...

Insurance Agency Automation 101: How EZLynx Solves Common Workflow Problems

Mar 31 2026 // Boosting Productivity The Problem: Endless Admin Work Repetitive admin tasks like follow-ups, document attachments, or renewal management can quickly overwhelm your team. These manual processes, while necessary, distract...

Price Optimization and Insurance

Feb 23 2026 // I spend a fair amount of time on LinkedIn posting and reading about insurance. Not long ago, there was a discussion about Instacart’s announcement that it would discontinue the use of an AI-powered tool that enabled...

Accounting and Commission Automation for Multi-Carrier MGAs in Texas

Feb 4 2026 // If you’re running a multi-carrier MGA in Texas, chances are your accounting and commissions workflow looks like this: Multiple carrier commission structures Split payments across brokers, sub-agents, and...

AI + Human BPO: The New Model for Insurance Process Automation

Nov 26 2025 // In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case. Today’s most successful...

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