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AI + Human BPO: The New Model for Insurance Process Automation

Nov 26 2025 // In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case.Today’s most successful MGAs,...

API Quoting vs Email-Based Intake – When to Automate, When to Route

Nov 10 2025 // In 2025, MGAs and carriers aren’t debating whether to automate – they’re debating where. Should submissions be routed through email and OCR triage? Or pushed through a full-blown API quoting experience?This...

Automating Rate, Quote, and Bind Workflows with RQB

Oct 7 2025 // In an environment where underwriting teams are overwhelmed, agents are impatient, and carriers demand compliance, automating your rate, quote, and bind workflows isn’t a luxury-it’s a growth strategy.This blog...

How to Optimize Your Agency Operations with an AMS: A Step-by-Step Guide

Sep 9 2025 // Whether you’re an MGA, wholesaler, or carrier, your insurance operation depends on speed, accuracy, and compliance. But when workflows are manual, disconnected, or undocumented, things fall through the cracks....

Lawmakers, Unions Oppose Railroad Plan to Automate Track Safety Inspections

Aug 26 2025 // A U.S. railroad industry plan to rely more heavily on technology instead of humans to conduct routine track safety inspections has drawn a backlash from labor groups and lawmakers who voiced worry that automated...

How SIU Is Saving Over 1,000 Hours a Year by Automating Their Inbox

Aug 5 2025 // This post is part of a series sponsored by Expert Insured.Southern Insurance Underwriters (SIU) handles a high volume of emails every day – from submissions and endorsements to cancellations and quote requests. For a...

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