Automation Optimization News

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Dutch Regulator Fines Uber $966M for Automating Driver Suspensions

Aug 21 2026 // The Dutch Data Protection Authority (AP) has decided to fine Uber €825 million ($966 million) under European data protection rules for deactivating driver accounts through automated systems without adequately informing...

AI vs. Automation: The Shift That’s Changing Agency Workflows

Aug 19 2026 // If you’ve evaluated new technology recently, you’ve likely noticed how quickly “AI-powered” capabilities become part of the conversation. From automated emails to workflow triggers to renewal...

Markets/Coverages: Fidelis Partnership Boosts Automated Broker Submission Process

May 26 2026 // The Fidelis Partnership (TFP) announced a partnership with Howden as part of a new capability in TFP’s underwriting platform, designed to deliver a step change in the automation and streamlining of the pre-bind...

Cut Manual Work: Insurance Operations Automation with EZLynx

May 26 2026 // How much of your team’s day is spent on tasks that could run on autopilot? Sending renewal reminders. Confirming policy changes. Tracking submissions. Following up on unanswered emails. These are all important...

From Inbox to Quote — Automating the P&C Submission Journey

Apr 13 2026 // In Property & Casualty (P&C) insurance, the submission-to-quote cycle is where business is won, or lost. Yet for many carriers, MGAs, and wholesalers, this process is slowed down by inbox clutter and manual...

Florida’s Prestige Trucking Insurance Acquires Mulligan, an AI Automation Platform

Apr 9 2026 // Prestige Trucking Insurance, a retail brokerage and parent company of CSMV Underwriters, has continued its expansion with the acquisition of Mulligan, an artificial intelligence-based insurance automation platform. The...

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