All the headlines from our Automation Optimization Topic Page, ordered by recency.
Nov 26 2025 // In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case.Today’s most successful MGAs,...
Nov 10 2025 // In 2025, MGAs and carriers aren’t debating whether to automate – they’re debating where. Should submissions be routed through email and OCR triage? Or pushed through a full-blown API quoting experience?This...
Oct 7 2025 // In an environment where underwriting teams are overwhelmed, agents are impatient, and carriers demand compliance, automating your rate, quote, and bind workflows isn’t a luxury-it’s a growth strategy.This blog...
Sep 9 2025 // Whether you’re an MGA, wholesaler, or carrier, your insurance operation depends on speed, accuracy, and compliance. But when workflows are manual, disconnected, or undocumented, things fall through the cracks....
Aug 26 2025 // A U.S. railroad industry plan to rely more heavily on technology instead of humans to conduct routine track safety inspections has drawn a backlash from labor groups and lawmakers who voiced worry that automated...
Aug 5 2025 // This post is part of a series sponsored by Expert Insured.Southern Insurance Underwriters (SIU) handles a high volume of emails every day – from submissions and endorsements to cancellations and quote requests. For a...
Jul 16 2025 // Strategic partnerships between re/insurers and alternative investment managers, the use of offshore platforms, and a fourth consecutive record year of annuity sales led to continued reinsurance growth in the U.S. in...
Apr 22 2025 // This post is part of a series sponsored by AgentSync.In the complex and ever-evolving world of life and annuity (L&A) compliance, efficiency isn’t a luxury, it’s a critical factor in an organization’s...
Mar 6 2025 // (AP) — Outside Beacon Hill Middle School in the Atlanta suburb of Decatur, like along hundreds of roadsides across Georgia, the unblinking eye of a camera tickets drivers who speed through a school zone.Supporters say...
Feb 18 2025 // This post is part of a series sponsored by Selectsys.In today’s fast-paced insurance landscape, AI-assisted BPO is redefining operational efficiency, combining human expertise with AI-driven automation to enhance...
Feb 4 2025 // This post is part of a series sponsored by CoreLogic.An insurance organization is composed of so many little pieces — a multitude of workflows that come together to form a cohesive operation. And it all starts with...
Jan 30 2025 // Qumis, a lawyer-built AI-driven platform designed to transform insurance knowledge work, announced the close of an oversubscribed $2.2 million pre-seed funding round.The round was led by Armory Square Ventures with...
Dec 11 2024 // This post is part of a series sponsored by AgentSync.‘Tis the season! The Medicare open enrollment season, that is. It’s time again for Medicare beneficiaries to find the Medicare Advantage plan best suited to...
Nov 4 2024 // The insurance industry has historically been slow to adopt new technologies – often relying on traditional outreach, marketing and client management methods. However, digital transformation has taken hold across the...
Oct 25 2024 // This post is part of a series sponsored by Selectsys.In the highly competitive insurance industry, the policy lifecycle doesn’t end with the initial sale. Instead, the renewal and retention phases are critical...
Oct 17 2024 // This post is part of a series sponsored by Selectsys.In the fast-paced insurance industry, MGAs and wholesalers are constantly challenged with managing large volumes of submissions from agents. Typically, gatekeepers spend...
Oct 8 2024 // This post is part of a series sponsored by Selectsys.In today’s competitive insurance market, operational efficiency and accuracy are essential for success. Managing General Agents (MGAs), wholesalers, and carriers...
Oct 2 2024 // This post is part of a series sponsored by Selectsys.In the highly competitive insurance industry, the policy lifecycle doesn’t end with the initial sale. Instead, the renewal and retention phases are critical...
Sep 30 2024 // This post is part of a series sponsored by Selectsys.The insurance industry is undergoing significant transformation, driven by the adoption of automation in Business Process Outsourcing (BPO). By integrating technologies...
Sep 24 2024 // This post is part of a series sponsored by CoreLogic.In the summer of 2023, there were several hailstorms in the Minneapolis area that each caused more than a billion dollars in damage. The Minneapolis area wasn’t...