All the headlines from our Claims Topic Page, ordered by recency.
Jun 20 2024 // A majority of global insurers are actively endorsing the application of AI chatbots and generative AI in claims resolution processes, underwriting and customer fulfilment, according to a survey conducted by Gallagher...
Jun 20 2024 // Farmers Insurance officials this week said they have spoken with employees after receiving an anonymous letter, apparently from a group of in-house adjusters, accusing the insurer of understaffing and overworking claims...
Jun 19 2024 // Damage to U.S. homes due to lightning resulted in $1.2 billion in homeowners insurance claims in 2023, up 30% from 2022..The number of lightning-caused U.S. homeowners insurance claims increased by 13.8% over 2022, with...
Jun 17 2024 // After holding relatively steady for nearly a decade, the number of business liability policy claims cases jumped 28% in 2023, according to a litigation report from Lex Machina.The report found that 3,596 business liability...
Jun 17 2024 // Petcare, food and candy company Mars Inc. has lost its bid to revive its claims against Factory Mutual Insurance Co. for business interruption losses it incurred during the coronavirus pandemic.The Fourth Circuit Court of...
Jun 17 2024 // In last month’s column, we began our examination of hail and windstorm claims issues by focusing on the pervasive problem of whether delayed discovery and reporting of hail damage meets the conditional requirements...
Jun 13 2024 // Thousands of delivery drivers filed legal claims against Amazon, alleging the company’s classification of them as independent contractors instead of employees has led to unpaid wages and other financial losses.Two...
Jun 12 2024 // Allied American USA, a national claims management firm based in Tampa, is now a designated claims administrator for Lloyd’s of London. Allied, in business for more than 20 years, called the designation a...
Jun 11 2024 // Tesla Inc. failed to persuade an administrative judge to dismiss claims by a California regulator that the company overstated its vehicles’ self-driving capabilities — one of several ongoing regulatory...
Jun 11 2024 // A woman who claimed in a lawsuit that GSK’s discontinued heartburn drug Zantac caused her breast cancer dropped her case shortly before it was set to go to trial in Illinois state court on Monday, the company...
Jun 10 2024 // Meta Platforms Inc. and other social media companies won the dismissal of novel claims in hundreds of lawsuits brought by school districts seeking to recover costs for addressing the negative impacts of students’...
Jun 7 2024 // A new report shows a jump in total loss frequency for both electric and newer internal combustion engine automobiles.Mitchell this week released its Q1 2024 trends report: Plugged-In: EV Collision Insights. The report...
Jun 5 2024 // Oregon’s Department of Consumer and Business Services received notification of 24,947 accepted disabling claims for occupational injuries and diseases in 2022, according to a new report looking back on data from the...
Jun 4 2024 // The Florida Office of Insurance Regulation has posted a new reporting form for catastrophe claims data for the 2024 hurricane season. Florida law requires property insurers to report a wide range of information after...
Jun 3 2024 // Kansas storm claims totaled nearly half a billion dollars in 2023.According to numbers shared by the state’s department of insurance, 147,710 claims totaling $442.8 million were paid last year. The Kansas Department...
Jun 3 2024 // PEMCO Mutual Insurance named Calvin Strong chief claims officer.It also named Shashi Reddy chief data and analytics officer. Strong will lead the claims function at PEMCO.Strong has more than 30 years of experience in the...
May 31 2024 // American International Group and a group of its excess and surplus lines subsidiaries have dropped claims against three former AIG executives who launched Dellwood Insurance Group but its claims against the E&S lines...
May 30 2024 // Growing up we all watched television shows and movies pitting the good guy against the bad guy. Often the bad guy held some power over the good guy, either as the boss, the holder of all the money or the mortgagee. A level...
May 30 2024 // Ireland’s High Court is to begin hearing a dispute around insurance claims for aircraft stuck in Russia on June 11, a week later than scheduled, after parties in the case asked for additional time to prepare, a court...
May 30 2024 // How can artificial intelligence change property and casualty insurance claim processing?Two industry experts answered that question from a few angles during Carrier Management’s annual InsurTech Summit. Frank Giaoui,...