Latest Claims Headlines

All the headlines from our Claims Topic Page, ordered by recency.

6 Charged With Bogus Overseas Claims for Gun Shot Wounds, Stabbings, Auto Accidents

Jul 16 2024 // Five Massachusetts residents and one New York resident have been charged in connection with a health insurance fraud scheme that allegedly involved submitting claims for more than $1 million worth of bogus medical...

AI Chatbots, Gen AI Set to Revolutionize Insurance Claims Processing: Survey

Jul 15 2024 // A majority of global insurers are actively endorsing the application of AI chatbots and generative AI in claims resolution processes, underwriting and customer fulfilment, according to a survey conducted by Gallagher...

Farmers Adjusters Cry Foul Over Workloads, Claims Handling in Letter to Regulators

Jul 15 2024 // Farmers Insurance officials said in June that they have spoken with employees after receiving an anonymous letter, apparently from a group of in-house adjusters, accusing the insurer of understaffing and overworking claims...

The Problem(s) With Hail Claims – Part 3

Jul 15 2024 // My previous two columns (May and June 2024) addressed issues with hail and windstorm claims regarding the discovery and reporting of damage, actual cash value versus replacement cost valuation and 180-day reporting...

Claims Made Commercial Lines Filings Now Subject to Scrutiny in Connecticut

Jul 12 2024 // In a change in regulatory practice, Connecticut has decided that all commercial lines claims made insurance forms and rates are now subject to full regulatory review.Citing compliance issues, Insurance Commissioner Andrew...

Progressive Settles New York Case Over Unpaid Sales Taxes on Total Loss Claims

Jul 10 2024 // At the same time it is settling a New York class action about underpaying totaled loss claims for $48 million, Progressive Insurance, in a separate case, has agreed to an $18.3 million settlement over allegations that its...

Report: Fewer Claims but Higher Losses for California Workers’ Comp Private Self-Insureds

Jul 9 2024 // Private self-insured claim volume in the California workers’ compensation system fell 9.5% in 2023, the biggest year-to-year decline in private self-insured claim frequency in more than 15 years. However,...

Abbott Faces Trial Over Claims Preterm Infant Formula Caused Dangerous Disease

Jul 9 2024 // Similac baby formula maker Abbott was expected to face a trial on Monday over claims that its formula for preterm infants used in neonatal intensive care units causes a potentially deadly bowel disease, the second trial...

GEICO to Pay $6 Million to Settle Auto Adjusters’ Claims of Unpaid Overtime Hours

Jul 8 2024 // Insurer GEICO has agreed to pay $6 million to settle claims by auto damage claims adjusters who allege the insurer failed to pay them for all hours they worked “off-the-clock.”The settlement affects 806...

$21M to Settle Claims Over Botched Fireworks Detonation in Los Angeles

Jul 5 2024 // Los Angeles will pay more than $21 million to settle claims by residents of a neighborhood where police bungled the detonation of a cache of illegal fireworks three years ago, injuring 17 people and displacing dozens of...

Progressive to Pay $48M to New York Drivers Over Underpaid Total Loss Claims

Jul 5 2024 // Progressive Insurance has agreed to a $48 million settlement with a class of 93,000 New York policyholders who claim the insurer underpaid their total loss claims on their vehicles.The $48 million represents approximately...

Gallagher Buys NetClaim, a Claims Management Firm, from NAVEX

Jul 5 2024 // Arthur J. Gallagher & Co., the global insurance brokerage and consulting firm, said its claims and risk-management subsidiary, Gallagher Bassett, has acquired Georgia-based NetClaim from NAVEX.NetClaim, in Norcross,...

Court Rejects Broadway Producer’s Antitrust, Defamation Claims Against Union

Jul 5 2024 // An appeals court on Tuesday rejected an appeal by a Tony Award-winning producer who claims that a union for actors and stage managers organized an illegal boycott that prevented him from producing live Broadway shows.The...

Life, Liberty, and the Pursuit of a Claims-Free Fourth of July

Jul 3 2024 // According to the Consumer Protection Safety Commission, about 9,700 people in 2023 were treated in emergency rooms for fireworks-related injuries. In its annual report, CPSC said there is a “statistically significant...

Lawsuit Claims Omaha Housing Authority Violated Tenants’ Rights

Jul 2 2024 // A federal class-action lawsuit alleges the Omaha Housing Authority continuously violated the legal rights of low-income tenants over the last seven years.Current and former tenants suing OHA claim the public housing...

Patronis Names GEICO Claims Director to FIGA Board

Jul 2 2024 // The Florida Insurance Guaranty Association now has an auto insurance representative on its board.Florida Chief Financial Officer Jimmy Patronis announced last week that he has appointed D. Ryan West, the senior director of...

Business Liability Claims Litigation Jumped in 2023: Lex Machina

Jul 1 2024 // After holding relatively steady for nearly a decade, the number of business liability policy claims cases jumped 28% in 2023, according to a litigation report from Lex Machina.The report found that 3,596 business liability...

DOJ Drops Claims That TikTok Misled US Consumers in Lawsuit

Jun 24 2024 // The US Justice Department is dropping one of two proposed claims against ByteDance Ltd.’s TikTok, planning to focus a consumer protection lawsuit later this year on children’s privacy instead of allegations the...

Let Good Adjusters, Not Expensive Lawyers, Make the Difference on Claims, CEO Says

Jun 24 2024 // Harish Kapur, CEO of Across America Insurance Services, likes to tell the story of how his company’s chief defense lawyer became fed up with Kapur’s frequent requests for lower settlements on claims...

Chicago Health Care Company to Pay $2M To Settle False Claims Act Suit

Jun 20 2024 // A Chicago health care company and its former owners will pay nearly $2 million to the United States and the States of Illinois and Indiana to resolve a civil lawsuit arising from the submission of false claims to Medicare...