People Moves: WCIRB Names Sanders Chief Customer Operations Officer

The Workers’ Compensation Insurance Rating Bureau of California named Eric Sanders senior vice president and chief customer operations officer.

Sanders will oversee the WCIRB’s customer experience, marketing and communications, classification and test audit, contact center and human resources functions.

Sanders has more than 25 years of insurance industry experience. His career includes more than a decade at QBE, where he advanced to chief claims and risk solutions officer. Before that, he held claims and loss control leadership roles for more than 10 years at Fireman’s Fund.

Most recently, he served as a strategic advisor to insurance carriers, private equity firms and start-ups.