CSAA in California Names Jones Chief Human Resources Officer

Walnut Creek, Calif.-based CSAA Insurance Group has named Melissa Jones executive vice president and chief human resources officer.

As a member of the company’s executive leadership team, Jones leads efforts in areas including corporate culture, communications, talent management and leadership development.

Jones joined CSAA in 2009. She was a vice president in human resources before her promotion. She previously served as a first vice president and senior manager in human resources with JPMorgan Chase, and was a director in human resources with Providian Financial before that.

CSAA, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia.