IBA West Service Corp. Names Furlong President

Insurance Brokers and Agents of the West (IBA West) announced that Paul K. Furlong has joined the association staff as president of the IBA West Service Corp. He will be responsible for the management of the association’s for-profit activities, including research, development, and management of Service Corp. insurance and business programs, and oversight management of Insurance Skills Center.

Furlong brings extensive experience to his new role with IBA West. He was educated in England as an aeronautical engineer and was employed by Rolls Royce in the Aero Engine Division. He began his insurance career in London in 1972. He studied and attained the designation of associate of the Chartered Institute of Insurance and later obtained the designation of Fellowship of the Chartered Institute of Insurance, FCII. He worked for a major British insurance company in various sales and management roles, before becoming an insurance broker in 1979.

In 1982, he came to the United States and joined the John W. Knight Insurance Agency in Glendale, Calif., as a producer and was promoted to president in January 1996. In 2003, Knight Insurance merged with Armstrong/Robitaille and Furlong subsequently became president and CEO in August 2005. That organization is now part of BB&T. He has served on numerous insurance company President Councils including Fireman’s Fund, Hartford, Safeco and Golden Eagle.