CDI Notes Improvements to Producer Licensing Bureau System
The California Department of Insurance (CDI) has released an improved Interactive Voice Response System (IVR) for its Producer Licensing Bureau, in response to concerns expressed by agents, brokers, and members of the public.
The CDI initiated a project last year to redesign the IVR, with the objective being the improved delivery of licensing services to agents, brokers, and companies by making the IVR system easier to use, providing a greater amount of information, and reducing the amount of staff intervention with agents to provide services and information.
Popular Today
- Police Officer’s Family Sues Girlfriend Accused of His Death and Bars That Served Her
- Lyft is a Motor Carrier and State Farm Can be Sued Directly, Georgia Court Says
- TikTok Must Face Lawsuit Over 10-Year-Old Girl’s Death, Appeals Court Rules
- The Murdaugh Drama in SC Continues: Store That Sold Beer Now Suing its Insurers