Louisiana Policyholders Recover $129 Million

Commissioner Jim Donelon announced the Louisiana Department of Insurance (LDI) recovered funds of $129 million in addition to the original amounts offered by insurance companies in Fiscal Year 2021-2022.

The additional money is the result of consumers filing complaints with the LDI Office of Consumer Services, the LDI said. Staff members who review consumer complaints and work with company representatives to resolve disagreements.

“Our Office of Consumer Services staff are hardworking and compassionate in their efforts to help policyholders get the answers they need and the money they deserve,” Commissioner Donelon said. “Although we are approaching the peak of the 2022 hurricane season, our office has not forgotten about those still struggling after Hurricane Ida and the 2020 hurricanes that impacted our state. If you’re having issues with your insurance claim process, contact us for help.”

The LDI received 8,819 complaints and helped consumers recover $129,057,866 in additional payments from insurers between July 1, 2021, and June 30, 2022. Hurricane Ida accounted for the majority of the funds recovered through the complaint process with 4,924 complaints and $100.6 million in recovered funds.

Overall, Property & Casualty made up $125,888,811 of the recovered funds on 8,819 filed complaints.

Source: Louisiana Department of Insurance