Louisiana, Oklahoma Face Deadlines for Flood Insurance Claims

June 18, 2015

Insurance regulators in Louisiana and Oklahoma are are encouraging folks with flood insurance policies to file claims from recent flooding in those states as soon as possible.

FEMA’s National Flood Insurance Program (NFIP) requires homeowners to file a Proof of Loss form to claim damages within 60 days of a flood.

Louisiana Insurance Commissioner Jim Donelon has asked the Federal Emergency Management Agency (FEMA) to extend its deadline for Louisiana homeowners impacted by recent flooding.

Oklahoma Insurance Commissioner John Doak said Oklahomans with flood insurance who have damage from the recent storms are running out of time to file a claim. A federal disaster was declared for 20 Oklahoma counties for the storms from May 5 to June 4.

“A Proof of Loss form is required before any policyholder will receive payment but filing that form within 60 days can be a real challenge for homeowners and businesses who’ve been victims of catastrophic flooding,” said Commissioner Donelon. “Following Hurricane Isaac in 2012, which caused extensive damage in Plaquemines and St. John the Baptist parishes, we heard from many homeowners who needed more time to collect vital information after floodwaters destroyed their homes. FEMA authorized four extensions to its initial 60-day filing deadline, increasing policyholders’ time to file to 240 days from the time of their loss. I am asking for FEMA to grant a similar courtesy to homeowners in northwestern and central Louisiana. ”

Claims adjusters will provide proof of loss statements, which substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) or insurance company will make payment.

The commissioners said claimants should be able to provide evidence of the damage to their home or business. The recommend taking photographs of all damaged property including discarded items, structural damage and standing floodwater levels. Insureds are also advised to make a list of damaged or lost items and include their date of purchase, value and receipts, if possible.