Ohio Insurance Department Expands Language Interpretation Service

The Ohio Department of Insurance has hired Affordable Language Services to provide translation services, Director Mary Jo Hudson announced. The company will be able to answer questions from consumers in more than 150 languages.

“We want to be certain that our services are accessible to as many Ohioans as possible,” said Director Hudson. “We are using this language tool to ensure those consumers can ask any questions about insurance and be certain they are well informed.

Consumers who call the department and require interpretation assistance will be connected to an Affordable Language interpreter, who will assist the caller and department employee by translating their conversation. Affordable Language Services employs nearly 900 interpreters of 150 languages, including Spanish, Somali, French, Cantonese, German, Italian, Russian and Portuguese.

Source: Ohio Department of Insurance, www.insurance.ohio.gov.