CSRSelect
CSRSelect LLC of Charlotte, N.C. has launched CSRSelect, an online test to evaluate prospective insurance customer service representatives. The program evaluates applicants in skills that producers, CSRs and training specialists identified as essential for the level of customer service expected in today’s insurance marketplace. It produces a report comparing the applicant’s skill and service attitude profile to that of experienced CSRs.
Popular Today
- As French Supermarkets Try to Restock, They Are Told Cyberattack May Be Ongoing
- Adjuster Created Law Firm and Fake Claim to Defraud Insurer of $1M, Officials Charge
- Broad AI Exclusions in Insurance Policies Could Create Uncertainty, Marsh CEO Says
- KCC Says Isaias Insured Losses to Be $3 Billion; AM Best Calls Storm an Earnings Event