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Marsh & McLennan Companies announced several changes to its senior management team, including the appointment of Daniel S. Glaser, 50, to the newly created position of group president and chief operating officer, Marsh & McLennan Companies. Glaser had previously been chairman and chief executive officer of Marsh, a position he assumed in December 2007.

Peter Zaffino, 44, has been named president and chief executive officer of Marsh Inc., succeeding Glaser.

As group president and COO, Glaser will have operational and strategic oversight of Marsh & McLennan Companies’ Risk & Insurance and Consulting segments. In addition, he will have responsibility for the company’s technology, business services, and international and client development functions. Glaser will continue to report to Brian Duperreault, president and chief executive officer of Marsh & McLennan Companies.

Prior to joining Marsh, Glaser had been managing director of AIG Europe (U.K.) Limited, and a senior vice president of AIG. Glaser joined Marsh in 1982 and spent the first 10 years of his career in the insurance industry as a Marsh broker.

Zaffino, who is succeeding Glaser as the new president and chief executive officer of Marsh Inc., had been president and chief executive officer of Guy Carpenter, a position he assumed in early 2008. Prior to being named Guy Carpenter CEO, Zaffino held a number of executive management positions within the firm, including executive vice president, head of U.S. Treaty Operations and head of Global Specialty Practices. He has more than 20 years of experience in the insurance and reinsurance industry.

Also, Alexander Moczarski, 55, has been named president and chief executive officer of Guy Carpenter, succeeding Zaffino. Moczarski had been president of the international division of Marsh Inc., responsible for operations in all areas of the world outside the U.S. and Canada. Moczarski, who has more than 30 years of experience in the insurance industry, joined Marsh in 1993 from AIG.

The Zurich Financial Services Group announced that after a 33-year career with the company, Paul N. Hopkins will retire as a member of the Group Executive Committee, regional chairman of the Americas for Zurich, and chairman of the board of Farmers Group Inc., effective June 30.

Zurich said that Mike Foley will continue in his current roles of GEC member and CEO of Zurich’s North America Commercial business, and will also take on the additional role of regional chairman of the Americas for Zurich.

Axel P. Lehmann will continue in his current roles of GEC member and Group chief risk officer, and take on the additional role of chairman of the board of Farmers Group.

The Florida Association of Insurance Agents announced Susan Ray has joined the association as director of communications. Ray brings nearly two decades of communications experience. She previously served as director of public affairs at Florida State University’s National High Magnetic Field Lab. She also served as a senior executive at Ron Sachs Communications, Florida communications firms. Prior to that, Ray served in multiple capacities at the Tallahassee Democrat including marketing editor and an editor of the business desk.

San Francisco-based Woodruff-Sawyer & Co. announced that Harry (Beau) Rowell has joined the firm as vice president of risk solutions. In this role, he will work with large, national and global companies, especially in the communications and technology, automotive and retail sectors. He will be based in Atlanta.

Rowell comes to Woodruff-Sawyer having worked at Johnson and Higgins, Nokia Corp. and Marsh. Most recently, he served as partner and director at JRS Risk Services LLC, managing client service and leading growth plans for the firm.