People
Victor McCarley Sr., executive director of the Alabama Independent Insurance Agents was presented the L.P. McCord National Education Award for outstanding commitment to education by Thomas Grau, president of the Independent Insurance Agents & Brokers of America during National Board of State Directors Meeting at the association’s annual convention in New York.
McCarley was honored by the Big “I” in the category of associations with less than 460 members. Alabama was selected for its impressive and comprehensive curriculum design. The association continues to offer new and innovative programs that showcase a variety of topics and strengthen Alabama’s agents’ knowledge of insurance while enhancing their business skills.
AIIA was selected for impressive and comprehensive curriculum design, and continues to offer new and innovative programs that showcase a variety of topics and strengthen Alabama’s agents’ knowledge of insurance while enhancing their business skills. This is the ninth time in 10 years that AIIA has won this prestigious honor.
Dulce Suarez-Resnick has joined HBA Insurance Group in Miami as senior account manager specializing in personal lines on the company’s underwriting team.
Suarez-Resnick was formerly employed by Combined Underwriters and will move her book of business as it comes up for renewal.
In 1985, she joined Sunshine State Insurance in Miami as a personal lines tech. In 1989 she joined Combined Underwriters as a personal lines supervisor; and in 1994 decided to go into sales and became a producer specializing in personal lines.
Suarez-Resnick is the immediate past president of the Latin American Insurance Agencies Association in Miami, and educational committee chairperson. She is also past president of the local chapter of the National Association of Insurance Women and is an InVest Program Liaison for IIADC/Florida Association of Independent Agents.
Suarez-Resnick can be contacted at HBA Insurance, 2500 N.W. 79th Ave., Miami, FL 33122, direct line (305) 714-4442, fax (305) 714-4401, cell (305) 331-7316.
Dan Mahoney joined Professional Underwriters of Exton, Pa., as vice president for risk control and will head the risk control department. For 25 years, Mahoney provided health, safety and industrial hygiene services to a wide variety of public and private clients. His background includes working for insurance carriers, a managing general agency, and an environmental engineering consulting firm.
Miranda Wescott and Misty Kriskovich have received the 2005 Outstanding CSR of the Year Award from The National Alliance of Education and Research.
Since the inception of the award in 1991, one exceptional customer service representative has been selected each year to receive the high-profile honor. This year, however, the judges narrowed the field of 36 state winners to five finalists, and were unable to fairly eliminate one of the top two. Consequently, for the first time, two winners were chosen. The judges evaluated the finalists based on their contributions to the insurance community and the strength of their essays written on the topic, “The Four Most Constructive Things a Producer Can Do Now to Help CSRs.”
Wescott is a personal account manager working with special personal lines account coverages at Chandler-Frates & Reitz Inc., in Tulsa, Oklahoma.
Kriskovich manages the commercial insurance department for Hobson Insurance in Hobson, Mont.
Wescott and Kriskovich each receive a cash award of $1,000, a gold and diamond lapel pin, and their names will be inscribed on a sculpture on permanent display at National Alliance headquarters in Austin, Texas. A scholarship will be awarded to both of their employers for participation in any National Alliance program.
In addition to the selection of Wescott and Kriskovich as national award recipients, three national finalists were chosen from a particularly competitive field of applicants: Cathy Cassetta, with BB&T/Iler Wall & Shonter Insurance, Inc., of St. Petersburg, Fla.; Diane Hodas, with Loesel Schaaf Insurance Agency Inc., in Erie, Pa.; and Carol “Cricket” Mitchell, with Premier Insurance in Twin Falls, Idaho. They each receive a gold and a garnet lapel pin.
Daniel Flood has joined Zurich, one of the nation’s largest property/casualty insurance companies, as its North American operations as crime product manager. Flood will have oversight for the marketing and underwriting functions of Zurich’s commercial crime product.
Prior to joining Zurich, Flood held various underwriting and claims positions at AIG, most recently as a national accounts crime underwriter.
Angelyn Treutel, an insurance agent with Treutel Insurance Agency in Bay St. Louis, Miss., and Renee Dubber, a high school teacher at Jones High School in Orlando, Fla. were honored by InVest at a “job shadow” breakfast held in New York at the Big “I” Convention.
Dubber received InVEST’s annual Teacher of the Year award for promoting insurance education to her students. She received $500 for classroom use and $500 for personal use.
Truetel, the agent-volunteer winner, received a $1,000 award for use in her local InVEST classroom. The Dach Award is given each year to an InVEST volunteer for fostering the growth and development of InVEST programs. The award is named in memory of the program’s founder, Stephen Dach.
Guy Carpenter & Company Inc., part of the Marsh & McLennan Companies, announced that Jack Snyder joined the company as a managing director and manager of business development for the Americas. Snyder, was chief marketing officer for American Re where he was responsible for a wide range of marketing activities. Previously, he was chief ratings officer for the A.M. Best Company. Earlier in his career, Snyder was a securities analyst following the insurance industry for Smith Barney and also was an underwriter for General Reinsurance Corporation.