Enhanced Identity Theft Protection

Nuts & Bolts:
Travelers personal lines, a member of St. Paul Travelers, announced significant enhancements to its identity theft protection program, including a new resolution service and expanded expense reimbursement coverage.

They now offer resolution services that provide identity theft victims with the help they need. A consumer fraud specialist will guide victims through the steps of reclaiming their identity and repairing their damaged financial history, including ordering credit reports, alerting credit reporting agencies, enrolling customers in six months of daily credit monitoring, and preparing dispute letters on the customers’ behalf.

In addition, the expense reimbursement coverages have been expanded with increased coverage limit from $15,000 to $25,000, eliminated deductibles, increased coverage for lost wages up to $1,000 per week for a maximum of five weeks and added reimbursement for daycare and eldercare expenses. Other covered expenses include notary and certified mail charges for completing and delivering fraud affidavits, fees to re-apply for loans that were denied due to erroneous credit information due to the identity theft, long distance telephone charges for calling merchants, the cost of discussing an act of identity theft with law enforcement agencies or credit grantors and attorney fees incurred with Travelers’ prior consent. Offered as an endorsement to a Travelers homeowners, condo or renters policy for only $25 per year, the enhanced identity theft coverage will be available in most states.

Also offered is identity fraud expense reimbursement coverage to financial institutions or other commercial businesses that purchase a master policy on behalf of their account holders or customers, or for use as an employee or membership benefit offering.

Dollars:
The limit is $25,000. No deductibles. The endorsement to any Travelers homeowners, condo or renters policy is $25 per year.

Carrier:
Travelers rated “A+,” nonadmitted.

States Available:
All except Hawaii and Alaska.

Contact:
Kristin Fabian, (860) 277-6497.