Washington Board to Eye Insurer AI Use

Washington Insurance Commissioner Patty Kuderer convened her first Artificial Intelligence Advisory Board meeting in Seattle to look at the insurance industry’s use of AI and to get recommendations on policy development, oversight and consumer education.

The board reviewed its charter and expectations, discussed AI in insurance, identified priorities and working groups and planned next steps during its inaugural meeting.

The board follows an Office of the Insurance Commissioner bulletin sent last year to insurers doing business in the state reminding them that decisions or actions impacting consumers that are made or supported by AI or other advanced analytical and computer technologies must follow insurance laws and regulations. The bulletin was based on a model advisory adopted by the National Association of Insurance Commissioners.