Iowa Roofer Ordered to Cease Unlicensed Public Adjuster Services

An Iowa roofing company has agreed to a consent order to stop promoting itself as a public adjuster or providing any public adjuster services on its websites, social media pages and advertisements.

Darren Reeves Roofing has also agreed to instruct its agents and employees to stop taking any direct or indirect role involving insurance settlements in the state of Iowa.

The consent order details an instance when Darren Reeves Roofing responded to a commercial farm business that had several buildings damaged during a 2022 storm.

Farm operator M&M submitted a claim to its insurer, Farm Bureau Financial Services, in June 2022 for hail and wind damage. One month later, M&M hired Reeves to complete repairs to their business and residential home.

Darren Reeves Roofing negotiated the claim on behalf of M&M from the time of the repairs until M&M hired an adjuster in late December 2022.

Reeves, owner of the roofing company, requested Farm Bureau modify their property loss estimate to reflect a different category code for roofing material and add 10% overhead and 10% profit to the estimates.

Farm Bureau said they can only add overhead and profit after the contractor submitted unredacted invoices for materials and subcontractors. The insurer said they would not modify the existing estimate.

Reeves responded via email with an attached estimate. He asked Farm Bureau to send over a corrected estimate or he would forward the job to The Adjusters Group and “waste more of my time and yours.”

After Reeves sent the email, M&M hired The Adjusters Group and the claim went through arbitration. The arbitration award came out to dollar value of Reeves’ estimate.

Additionally, Darren Reeves Roofing advertised adjusting services on multiple websites, the consent order shows.