Louisiana DOI Recovers $5.3M in 2011

The Louisiana Department of Insurance (LDI) aided Louisiana insurance consumers in receiving more than $5.3 million in insurance payments from consumer complaints in 2011. LDI received 13,208 consumer inquiries and 3,453 official consumer complaints. Funds recovered are from formal complaints regarding property and casualty, health insurance, life and annuities, and consumer advocacy claims. While the life and annuity unit recovered the most money ($2,541,777.04), the P/C division received the most complaints (1,731), from which the department recovered nearly $1.7 million.