2011 Second Quarter Schedule
April 6
The Perpetual Pipeline — The 4 P’s of Producer Success
April 7
The ‘How to’s’ of Miscellaneous E&O Coverage
April 13 and April 20
Understanding Umbrella/Excess Policies (2-part Series)
April 14
Where’s Your Head? The Future of Production and Distribution
April 21
Specifics of Personal Umbrella Coverage
April 27
Pre-Call Strategy — Preparing to Win
April 28
Myths, Lies and Legends of Kidnap and Ransom Coverage
May 4
Having the Tough Conversations with Your Employees
May 5
7 Steps Toward Avoiding BAD Carrier Contracts
May 11 and May 26
Contractors and Construction Defect Claims
May 12
Understanding and Writing Ordinance or Law Coverage
May 18
Shock Proof: Preparing Your New Clients for the Incumbent
May 19
RC + ACV = E&O: Why Most Property Insurance Values are Wrong
May 25, June 8 and June 22
Becoming and Exceptional Producer — How to Transform Yourself from a ‘Transactional’ Salesperson to a Consultative Agent (3-part Series)
June 1
Preparing Your Personal Lines Clients for Vacation — What Your Clients Need to Know About Their Insurance Protection, Before They Rent the Jet Ski
June 2 — June 30
Business Income — It’s Easier Than You Think (Or Have Been Taught) (5-part Series)
June 15
Performance Management Processes
June 29
Avoiding Leadership Landmines