Exclusive Survey: Agents React to State Farm Florida Pullout

February 22, 2009

Insurance Journal surveyed 130 Florida insurance agents on the expected exit of State Farm Florida. Here’s some of what they said:

  • 62% expect State Farm will exit while 32% think it could still stay.

Comments:

  • 84.6% are already receiving calls from State Farm customers.
  • 93% are interested in writing some of the State Farm business.
  • 52.8% believe they will be able to save most State Farmers money.
  • To attract State Farm business: 59.8% are increasing their marketing and 25% are seeking additional carrier appointments. Other steps they’re taking: adding sales staff (9.8%), adding support staff (13%), partnering with a State Farm agent (22.8%) and making surplus lines contacts (8.7%).
  • What will happen to State Farm Florida’s business?
  • 37.7% believe the state’s private insurers will handle the bulk.
  • 44.6% believe the majority will end up in state-backed Citizens.
  • 36.2% think State Farm agents will represent other carriers.
  • 37.7% believe the state’s surplus lines market will gain business.

Comments: