Miss. commissioner announces new mediation program

A mediation program for homeowners battling insurance companies in the wake of Hurricane Katrina has been unveiled by George Dale, Mississippi Insurance Commissioner.

Dale’s staff researched Florida’s program for months, and a spokesperson told the Jackson Clarion-Ledger it hopes to implement a similar program in Mississippi.

Under the Florida program, a consumer files a complaint, and the policyholder and insurance company have 21 days to strike a deal. If they do not agree within that time frame, the parties then meet with a mediator to settle.

South Mississippi residents complained insurance payments are too small and flood damage is not covered. Homeowners are surprised their coverage did not include flooding.