National Alliance Names Outstanding CSRs; Awards CIC, CISR Scholarships

July 18, 2005

The National Alliance for Insurance Education & Research, headquartered in Austin, Texas, started out the summer of 2005 with a bang–handing out a basketful of honors and awards.

In late June the insurance and risk management education organization, announced the selection of the state winners of the 2005 National Outstanding CSR of the Year Award. Earlier in the month, in collaboration with the National Association of Insurance Women, the National Alliance presented Certified Insurance Counselors (CIC) and Certified Insurance Service Representatives (CISR) scholarships–a total of 17–to NAIW members at the association’s 64th annual convention, held in Reno, Nev.

The CSR of the Year award, which originated in 1991, annually recognizes the contributions of insurance industry customer service representatives across the nation.

To qualify for the top state honor, candidates submitted an original essay on the topic: “The Four Most Constructive Things a Producer Can Do Now to Help CSRs.” Additionally, those selected must have demonstrated commendable service to their agencies, their industry, and their community. The only eligibility requirement for this award is that the candidate must be an insurance customer service representative, or have primary responsibility for insurance customer service duties.

“The Outstanding CSR of the Year Award recognizes select individuals for their dedication, knowledge, and commitment to the industry,” said William T. Hold, Ph.D., president of The National Alliance. “This year, the state-level winners showed remarkable insight into how pivotal their roles are to the success of their agencies, and the commitment necessary to provide good service to their agencies as well as their customers.”

Each state winner receives a framed certificate and is eligible to compete for the national honor, which carries a $1,000 cash award, a gold and diamond pin, and a scholarship for the recipient’s employer to any program offered by The National Alliance. Additionally, the name of the Outstanding CSR of the Year is inscribed on a sculpture permanently displayed at Ehe National Alliance headquarters in Austin, Texas.

National Alliance, NAIW partnership
The CIC and CISR scholarships were awarded at a special recognition luncheon at the NAIW convention on June 7, 2005, in front of a crowd of over 600 convention participants.

Each scholarship grants full tuition to one program conducted by The National Alliance. Danielle D. Janecka, vice president of The National Alliance, presented the awards.

“The NAIW members awarded these scholarships are all advocates for continuing education and professional development who are actively involved in the insurance industry,” Janecka said.

The National Alliance and the NAIW have formed a partnership for the benefit of NAIW members and insurance professionals across the country. In addition to initiating the CIC and CISR scholarships, the two organizations have worked together to establish links on their Web sites, encourage the promotion of the Outstanding CSR of the Year Award, and promote the sale of publications by The National Alliance Research Academy, the research arm of The National Alliance.

Scholarships Awarded

CIC Update Scholarship:

CIC Scholarship:

CISR Update Scholarships:

CISR Scholarships:

CISR Online Scholarships: