Workplace Bullying and Trauma Institute

– Dr. Gary Namie,

-Robert Cap,

Shand Morahan, Markel Corporation

– Johan Lubbe,

Jackson Lewis LLP

– Gregg Draddy,

The Hartford

“To be honest, what are the damages of being shouted at? I would not say that it’s OK to shout at people at work, but I’m also not saying that that’s a claim.”

– Tony Beal,

St. Paul Travelers

“My advice to an agent would be to know the product you are selling. Get a copy of it in advance so that you can discuss this intelligently with your customer.”

– Paul Martin,

Independent Insurance Agents of Texas