Highlights of the TMPAA Best Practice Administrator Process:

May 22, 2006

There are 6 steps:

1 — Application/Survey

2 — Confidentiality/Evaluation Waiver

3 — On-site Evaluation/Consultation

4 — Evaluation/Consultation Recommendation

5 — Best Practice Committee Review

6 — TMPAA Designation

Only the program business functions of agencies are to be evaluated for this designation. The process begins with the completion of the Best Practice Survey. Members who choose to pursue the designation must sign a confidentiality/evaluation waiver, which protects the member applicant and the evaluating entity. All evaluations will be conducted in confidence and no evaluation information will be released without the consent of the member applicant.

The on-site evaluations/consultations are expected to require no more than seven and a half hours. An evaluation checklist is provided beforehand.

Following the on-site evaluation, the evaluating entity reports its findings. If a Best Practice Designation is not being recommended, the evaluation entity will provide specific reasons for the decisions, as well as solutions to remedy the function or process that does not currently meet the standard.

If the evaluating entity recommends the TMPAA Designation, the evaluation summary will be provided to the Best Practice Committee for approval. Once approval is granted, the member agency will be provided with the TMPAA Best Practice logo seal, for inclusion on their agency Web site.

The TMPAA Best Practice Designation remains in effect for two years, with a re-certification paper review after the first completed year.

The certification process will need to be repeated after a period of two years.

The TMPAA Best Practice Designation fee to cover the costs of the evaluation process is $2,000 plus travel.

For more information on the TMPAABest Practice Designation process, visit: www.targetmkts.com.