10 2007 Atlantic hurricane season to be busy one

Will forecasters’ warnings prove accurate this year?

10 N.H. on risks with no Social Security Numbers

Carriers can’t refuse to quote- so what do they do?

10 Newport’s mansions develop hurricane plan

Fireman’s Fund helps protect R.I.’s coastal treasures

12 Mass. workers comp rates to drop 16%

Rates have declined more than 60% since1991

12 Jury convicts in finite reinsurance case

Brightpoint-AIG deal said to violate SEC laws

N1 Survey: 75% of consumers satisfied with

insurance agents

Personalized service and human interaction emerge

as key factors

N1 ‘Broken lawsuit’ system hurts small businesses

Study claims fear dampens entrepreneurs’ spirit

N3 At last, World Trade Center rebuilding to begin

N.Y. Gov. Spitzer brokers settlement with insurers

36 Maryland law targets staged accident fraud

Becomes second state to make staging a specific crime

36 N.J. agents view real-time capabilities

Most agency systems contain real time features

MARKET FEATURES

N6 Gallagher leader says service to risk

managers today ‘stinks’

CEOs say improving service continues to be a

top priority

N8 SPECIAL REPORT: Personal Lines Leaders

50 agencies that excel in personal lines sales

N9 SPECIAL REPORT: Leader Profiles

Exclusive snapshots of selected Personal

Lines Leaders

38 Exclusive Interview:

From Cuba to Capitol Hill

Big “I” President Alex Soto is not a typical agent

IDEA EXCHANGE

N16 International Insider

Chubb’s Ellis on minimizing global

catastrophes

N17 New ‘Green’ captive insurer forms

Exclusively for eco-friendly businesses

N20 Minding Your Business

Business charters define how owners,

family members work together

46 Closing Quote: Make TRIA permanent

Sen. Christopher Dodd explains why

DEPARTMENTS

40 Business Moves 46 Closing Quote

42 New Markets

14 People