Key Benefits of Underwriter Link: Seamless Integration with Legacy Systems and Enhanced Client Satisfaction for Wholesalers, MGAs, and Brokers
This post is part of a series sponsored by Selectsys.
In the competitive insurance industry, Wholesalers, MGAs, and Brokers are always seeking ways to streamline operations, integrate new technology with legacy systems, and provide faster, more accurate service to their clients. Underwriter Link addresses these needs by offering a powerful, fully integrated solution that enhances workflows, improves client satisfaction, and simplifies complex underwriting processes.
In this blog, we explore the key benefits of Underwriter Link, focusing on how it integrates seamlessly with legacy systems, supports a wide range of Property and Casualty (P&C) lines of business, and drives client satisfaction. Additionally, we’ll discuss how Underwriter Link can easily be extended into a Producers/Agent Facing Rate, Quote, and Bind (RQB) module with minimal effort, creating even more value for MGAs and wholesalers.
Many MGAs, wholesalers, and brokers rely on legacy systems that have been essential to their operations for years. Transitioning to a modern platform can seem daunting, especially when it involves integrating with older systems. This is where Underwriter Link excels, providing seamless integration with legacy systems, ensuring continuity and minimal disruption to ongoing operations.
Key Integration Benefits:
a. Compatibility with Existing Systems
Underwriter Link is highly compatible with existing legacy systems, allowing for a smooth transition without the need for a complete system overhaul. Data flows seamlessly between Underwriter Link and older platforms, reducing the need for manual data re-entry and preventing system conflicts.
- API Connectivity: Underwriter Link uses robust API integrations to connect with legacy systems, enabling real-time, accurate data exchange for underwriting, policy management, and claims processing.
- No Need for Full Migration: You can enhance your underwriting capabilities without replacing your legacy systems, lowering costs and complexity.
b. Reduced Downtime
Underwriter Link’s easy integration ensures that there’s minimal downtime during implementation. Wholesalers, MGAs, and brokers can continue operations without interruptions, addressing a key concern when adopting new technology.
c. Incremental Modernization
Underwriter Link allows for incremental modernization, enabling you to introduce modern capabilities such as real-time quoting, automated submissions, and faster policy binding while continuing to rely on your core legacy system for other functions. This flexible approach keeps your operations competitive without sacrificing reliability.
Underwriter Link supports all Property and Casualty (P&C) lines of business, providing MGAs, wholesalers, and brokers with a versatile platform to manage various types of coverage. This broad support ensures that Underwriter Link can handle all aspects of your operations across different lines of business.
Supported Lines of Business Include:
- General Liability
- Commercial Auto
- Workers’ Compensation
- Commercial Property
- Cyber Insurance
- Tech E&O
- Flood Insurance
- Motor Truck Cargo
- Umbrella and Excess Liability
- Directors & Officers (D&O)
With broad support for these and other P&C lines, Underwriter Link provides a unified platform for managing multiple lines of business without needing separate systems.
Underwriter Link’s real-time quoting and binding features are game-changers for wholesalers, MGAs, and brokers. The platform enables underwriters to quote and bind policies in as little as 3 minutes. This speed doesn’t just streamline internal operations—it also significantly improves the client experience.
Key Benefits for Client Satisfaction:
a. Faster Turnaround Times
Speed is everything in the modern insurance landscape. Underwriter Link allows underwriters to issue quotes and bind policies almost instantly, eliminating long waiting periods for clients and improving overall client satisfaction. By reducing the time from submission to binding, businesses can serve more clients efficiently, keeping them engaged and happy.
- Quicker Response Time: Instant quoting and real-time policy issuance reduce the time clients spend waiting for coverage. This leads to higher satisfaction and improved client retention rates.
b. Accuracy in Policy Binding
Client satisfaction also hinges on accuracy. Underwriter Link ensures that policies are bound accurately with automated compliance checks that meet industry regulations. Automated submission workflows reduce manual errors, which can lead to delays or complications for clients. By eliminating these errors, Underwriter Link enhances both accuracy and client trust.
- Minimized Errors: Automated workflows and data integration prevent common manual errors, making the entire process more efficient and accurate for the client.
c. Personalized Client Service
With faster processes and accurate data, underwriters can focus more on providing personalized service to clients. By reducing time spent on administrative tasks, businesses can invest more effort in understanding clients’ unique needs and tailoring policies accordingly. This kind of personalized service fosters stronger relationships and builds long-term client loyalty.
Underwriter Link integrates with a wide array of third-party platforms and rating engines, providing underwriters with instant access to valuable data and insights that enhance the underwriting process.
Current Integrations Include:
Third-Party Data Platforms:
- Tensorflight: Property intelligence and risk assessment.
- HazardHub: Hazard risk data for properties.
- CoreLogic: Property data and analytics.
- Verisk: Risk analysis and data insights.
- E2Value: Replacement cost data.
- TransUnion: Credit-based risk assessment.
Rating Platforms:
- NetRate: Comprehensive rating platform for P&C lines.
- Integration with over 40+ P&C carriers, including:
Cyber Insurance Carriers:
- Beazley
- CFC
- Coalition
- Corvus
- Cowbell
- At-Bay
General Liability Carriers:
- Clear Blue Specialty Insurance Company
- American Builders Insurance Company
- Crum & Forster
- Markel
- Nautilus Insurance Group
- United National
- Imperium Insurance Company
Workers’ Compensation Carriers:
- AmTrust Financial
- Employers
- PIE Insurance
- Accident Insurance Company
- MidSouth Mutual Insurance Company
- Cerity
- Guard Insurance
These integrations streamline the underwriting process by pulling in key data automatically, helping underwriters make more informed decisions while reducing manual work.
One of the most powerful features of Underwriter Link is its ability to be easily extended into a Producers/Agent Facing Rate, Quote, and Bind (RQB) module with minimal development work. Since Underwriter Link relies on API connections with carriers and agency management systems, this same API infrastructure can be leveraged to build a fully automated storefront for producers, MGAs, and wholesalers.
Key Benefits of Extending Underwriter Link to RQB:
a. Same APIs, Less Work
Because Underwriter Link uses API integrations to connect with carriers and agency management systems, extending these same integrations into an RQB module for producers and agents is seamless. When producers enter data into the RQB platform, it uses the same API module as Underwriter Link, streamlining the development and implementation process.
- Minimal Development Work: Since the API framework is already in place, extending Underwriter Link to include a Producers/Agent Facing RQB interface requires minimal additional development, reducing both time and cost.
b. Unified Workflow
By extending Underwriter Link into RQB, the workflow remains unified across underwriters and producers. This creates a cohesive experience, ensuring that data flows smoothly from the producer’s entry point into the RQB platform through to the underwriter’s review and final policy binding.
- Consistent Experience: Both underwriters and producers work within the same system and process flows, enhancing collaboration, reducing errors, and speeding up the entire process from quote to policy issuance.
c. Fully Automated Storefront
For MGAs and wholesalers, this integration provides a fully automated storefront, allowing producers and agents to enter data, get quotes, and bind policies—all within one platform. This not only improves operational efficiency but also enhances client service by enabling faster quotes and seamless policy issuance.
- Improved Client Experience: Producers benefit from a faster, more transparent process while MGAs and wholesalers gain a scalable, automated solution to manage their business more effectively.
One of Underwriter Link’s standout features is its ability to provide real-time data-driven insights. By utilizing advanced analytics, the platform helps underwriters make better decisions, leading to improved client outcomes.
Key Benefits for Clients:
a. More Informed Risk Assessments
Underwriters are equipped with better tools to assess risk profiles, enabling more competitive pricing and tailored coverage options for clients. These data-driven insights help underwriters to identify the best coverage options for each client, improving client satisfaction through more personalized and accurate pricing models.
- AI-Driven Recommendations: By leveraging AI and analytics, underwriters can offer better risk assessments, leading to optimized pricing that benefits both the carrier and the insured.
b. Transparency and Communication
Clients today expect transparency throughout the entire insurance process. Underwriter Link enables better communication by integrating with document management platforms like ImageRight, ensuring all documents and updates are readily accessible and up-to-date. This fosters trust and allows clients to stay informed every step of the way.
- Improved Client Communication: With streamlined communication tools, clients are always up to date about their policies, changes, or updates, which boosts confidence and satisfaction.
A prominent wholesaler managing General Liability, Workers’ Compensation, and Cyber Insurance faced inefficiencies due to handling multiple carrier systems. By adopting Underwriter Link, they were able to integrate seamlessly with key carriers such as Beazley, AmTrust, and Crum & Forster, reducing quote turnaround times by 40%. Policies were bound in less than 5 minutes, and the overall policy bind rate increased by 30%. Additionally, the real-time quoting feature and automated submission workflows enabled the wholesaler to scale their operations, improve client satisfaction, and enhance profitability.
By combining seamless integration with legacy systems, comprehensive support for P&C lines of business, third-party platform and rating engine integration, and data-driven insights, Underwriter Link helps wholesalers, MGAs, and brokers optimize their operations while significantly improving client satisfaction. Furthermore, with minimal development effort, Underwriter Link can be extended into a Producers/Agent Facing RQB module, providing a fully automated solution that streamlines the quoting, binding, and policy issuance process.
Ready to transform your underwriting process? Contact us today to discover how Underwriter Link can help you scale your business and enhance client satisfaction.