All the headlines from our Training Development Topic Page, ordered by recency.
Apr 18 2019 // For four days in February, Ben Shukman showed up to his office at Phantom Auto in Mountain View, California, sat down in front of a bank of computer screens with a steering wheel in a darkened room, and began driving. As...
Apr 17 2019 // I’m at the AAIS Main Event this week and I’ve learned a lot. I go to a lot of different events for a lot of different reasons. I go to this event in part to network and meet people that the Academy can help,...
Apr 17 2019 // A special inspection of a nuclear power plant in Mississippi has resulted in two low-level citations, as its operator says it has continued trying to make improvements.The Nuclear Regulatory Commission, in a March 29...
Apr 15 2019 // Employees should have continual training. They should be trained in “conflict resolution, hospitality and emotional intelligence,” according to Richard Branson of Virgin Cos.Employees need to truly understand...
Apr 15 2019 // Young agents don’t always feel supported by their elder peers. They say training is sometimes lacking for newbies in the agency world. They don’t see enough diversity in leadership. And they continue to say...
Apr 15 2019 // Mike Bateman, managing director, Sales, for Dallas-based Higginbotham has invested a lot of time and money into making the firm’s “Higg University” a reality. Launched in 2016, the University is the...
Apr 15 2019 // The difference between where your agency is today and where it’ll be in five years is directly related to your ability to develop your sales team.If you can create a sales culture that helps your producers improve...
Apr 15 2019 // As Generation Z enters the workforce, five generations are working side-by-side for the first time in history. Insurance organizations face the challenge of motivating and engaging individuals that span from Gen Z (born...
Apr 15 2019 // After 25 years in the insurance business both as an agent and consultant, Mernice Oliver has heard a consistent theme from the women she has worked with and coached: there are no leadership initiatives or groups focused on...
Apr 12 2019 // U.S. officials have removed part of a Montana asbestos cleanup site from its Superfund list in the latest sign that the 17-year cleanup is ending, though the asbestos-related health problems for thousands of people...
Apr 3 2019 // The Georgia Department of Insurance has unveiled a new program called Open Checkbook on its website that details how the agency spends its funds.According to a statement from Georgia Insurance Commissioner Jim Beck, Open...
Apr 3 2019 // After 25 years in the insurance business both as an agent and consultant, Mernice Oliver has heard a consistent theme from the women she has worked with and coached: there are no leadership initiatives or groups focused on...
Apr 1 2019 // Like other industries today, the property/casualty insurance industry is facing a highly competitive job market as it strives to fill positions needed to grow.The unemployment rate for the insurance industry is 1.7...
Apr 1 2019 // Newsflash to insurance agency owners seeking to onboard new employees: Expect to have to pay more, offer more and train more.Those trying to hire probably know that already. “What we’re seeing in particular in...
Apr 1 2019 // In last month’s column, I enumerated seven factors that enable one to avoid or prevent claim disputes:(1) Having a good historical perspective of the industry; (2) Understanding and embracing two foundational...
Mar 25 2019 // Soon after Lion Air Flight 610 plummeted into the Java Sea last October, killing all 189 people aboard, Boeing Co. began to point gingerly toward mistakes the airline may have made.A preliminary report by Indonesian...
Mar 22 2019 // Medicines proven to treat opioid addiction remain vastly underused in the U.S., the nation’s top medical advisers said Wednesday.Only a fraction of the estimated 2 million people addicted to opioids are getting the...
Mar 21 2019 // Tens of thousands of people east of Houston are being told to stay indoors after benzene and other volatile organic compounds were found in the air within the city limits of Deer Park, one day after a fire that broke out...
Mar 21 2019 // The former chief executive officer of XL Group, Mike McGavick, admits that frequently during his career he has taken on leadership roles that some of his contemporaries considered too hot to handle—such as the...
Mar 20 2019 // Should drivers using vehicles with autonomous features be trained on those features before they get behind the wheel?A new paper, “What Do We Tell the Drivers? Toward Minimum Driver Training Standards for Partially...