Latest Training Development Headlines

All the headlines from our Training Development Topic Page, ordered by recency.

For Award Winning CSR, Going ‘Above and Beyond’ is Part of the Job

Jul 20 2009 // What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Cos. in Houston, should know: She’s won a string of awards during her 25-plus years in the...

How to Hire the Next Generation of Leaders

Jul 20 2009 // The insurance industry is transitioning into a new era. For years, Baby Boomers have led the way and now, as they approach retirement, must find a way to pass along their legacy. Who will fill their shoes?The problem is...

Web Site Estimates Damages if Old Storms Returned Today

Jul 20 2009 // This month marks the four-year anniversary of Hurricane Dennis, a Category 3 storm that slammed into the panhandle of Florida with sustained winds of 120 m.p.h. While Dennis inflicted more than $2.2 billion in damage in...

Making Safety a Universal Language

Jul 20 2009 // Non-English-speaking Hispanic workers present unique safety challenges. Picture this: It’s your first day on the job with a construction crew. Your boss asks you to lay a foundation for an office building. High...

Hawaii Could Tap Hurricane Emergency Fund to Shore-Up Budget

Jul 20 2009 // A Hawaii judge has blocked Gov. Linda Lingle from forcing thousands of public employees to take three unpaid days off per month, dealing her a setback in efforts to tame a huge state budget gap. Unions opposed to the...

Web Site Estimates Damages If Old Hurricanes Were to Return Today

Jul 20 2009 // This month marks the four-year anniversary of Hurricane Dennis, a Category 3 storm that slammed into the panhandle of Florida with sustained winds of 120 m.p.h. While Dennis inflicted more than $2.2 billion in damage in...

New York Insurer Targets Worker-SafetyTraining Programs

Jul 16 2009 // The New York State Insurance Fund is reaching out to winners of federal, youth-training grants by offering free workplace safety services to those organizations. Ten organizations in the state — including United Way...

Louisiana Auto Theft, Fraud Authority Launches New Web Site

Jul 13 2009 // Louisiana Commissioner of Insurance Jim Donelon announced that the Louisiana Automobile Theft and Insurance Fraud Prevention Authority (LATIFPA) within the Department of Insurance has launched a new Web site with...

Hawaii Could Tap Hurricane Emergency Fund to Shore-Up Budget

Jul 10 2009 // A Hawaii judge has blocked Gov. Linda Lingle from forcing thousands of public employees to take three unpaid days off per month, dealing her a setback in efforts to tame a huge state budget gap. Unions opposed to the...

Web Site Estimates Hurricane Damages If Old Storms Returned Today

Jul 10 2009 // Today marks the four-year anniversary of Hurricane Dennis, a Category 3 storm that slammed into the panhandle of Florida with sustained winds of 120 m.p.h.While Dennis inflicted more than $2.2 billion in damage in 2005 and...

South Carolina Fireworks Firm Involved in 4 Deaths Was Fined Previously

Jul 8 2009 // The South Carolina company that employed four workers who died following an explosion as they unloaded fireworks over the weekend on North Carolina’s Outer Banks has had previous problems with worker safety.The...

Arkansas Law Raises Personal Watercraft Minimum Operator Age to 16

Jul 7 2009 // An accident on Lake Hamilton two years ago led to a new Arkansas law that takes effect this week, setting the minimum age of 16 for a solo operator of a personal watercraft.The new law is known as Rachel’s Bill in...

2009 Outstanding CSR State Award Winners Named

Jul 6 2009 // The National Alliance for Insurance Education & Research has named the state award winners who will compete for the national Outstanding Customer Service Representative of the Year for 2009.Each year, a group of...

How to Hire the Next Generation of Leaders

Jul 6 2009 // The insurance industry is transitioning into a new era as Baby Boomers approach retirement. But who will fill their shoes?There is no line of new talent waiting in the wings. The insurance industry is something of...

The Worst Ways to Manage Producers

Jul 6 2009 // One of the most difficult things agency owners deal with is motivating, training and keeping good producers to help the agency grow. In our experience working with hundreds of agencies and sales managers, when it comes to...

Safe and Sound

Jul 6 2009 // Contractors with a sharp eye for their bottom line are smart to place a premium on safety. Insurance agents and brokers tend to know a construction business that avoids injuries is not only applying safe building...

Louisiana Commissioner: Session Successful for Insurance Bills

Jul 2 2009 // Louisiana Commissioner of Insurance Jim Donelon says the recently adjourned 2009 Regular Session of the Louisiana Legislature was a success when it came to insurance legislation.The Department of Insurance (DOI) saw 20 out...

Florida Independent Insurance Agents Establish Charitable Fund

Jun 23 2009 // At its recent 105th annual conference in Orlando, the Florida Association of Insurance Agents (FAIA) announced a donation of $500,000 to launch a new charitable project, the Good Works Fund. In addition to helping...

How to Hire the Next Generation of Leaders

Jun 15 2009 // The insurance industry is transitioning into a new era. For years, Baby Boomers have led the way and now, as they approach retirement, must find a way to pass along their legacy. Who will fill their shoes?The problem is...

California Seeks to Amend Heat Illness Prevention Standard

Jun 11 2009 // California’s Department of Industrial Relations (DIR) in conjunction with its Division of Occupational Safety and Health, better known as Cal/OSHA, has requested that the Occupational Safety and Health Standards...