All the headlines from our Productivity Topic Page, ordered by recency.
Jul 20 2020 // Insurance organizations have recently been navigating a number of talent shifts in a short amount of time. Organizations that did not previously have remote work strategies in place have had to quickly implement programs...
Jun 25 2020 // Ever since the coronavirus sent millions of people home to work, people have been predicting that remote work will endure after the pandemic is over.Color me skeptical. I can’t imagine everyone not wanting to race...
Jun 25 2020 // According to Dorothy in the Wizard of Oz, there’s no place like home.For many in the property/casualty insurance industry, home is where their job has been during the pandemic. While millions of people in other...
Jun 15 2020 // As one of the oldest industries, construction has been notoriously slow to adopt technological advancements and embrace the digital age. However, in the last decade, many innovative technologies have gained traction in the...
Jun 5 2020 // Lloyd’s announced it has merged the Council of Lloyd’s with the Franchise Board, creating one body to govern the marketplace.The decision to merge the two entities was first announced in November 2019....
May 4 2020 // The employees of the state agency in charge of regulating the insurance industry in Texas might not put it this way, but in a sense, operationally at least, they have been preparing for the current health crisis brought on...
Apr 20 2020 // Amit Tiwari, chief operating officer at Xceedance, the Boston-based insurance consulting, managed services, and insurtech company, explains the challenges of enabling business continuity plans in the face of a global...
Apr 20 2020 // The employees of the state agency in charge of regulating the insurance industry in Texas might not put it this way, but in a sense, operationally at least, they have been preparing for the current health crisis brought on...
Mar 23 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs.Unfortunately, the...
Mar 23 2020 // Account managers are the backbone of an agency. Account managers (AM) are also called customer service representatives (CSR) and are critical to the agency’s reputation. Many are the key to retention, and clients...
Feb 24 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs.Unfortunately, the...
Feb 20 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs.Unfortunately, the...
Dec 31 2019 // Fueled by efficiencies introduced by insurtechs and underwriters’ interest in niche classes, the insurance program business has experienced impressive growth the last few years.But heavy interest is also forcing...
Dec 3 2019 // Just 31 years after it was founded in China’s southern city of Shenzhen, Ping An Insurance (Group) Co. has grown into the world’s second-largest insurer by market value after Berkshire Hathaway Inc.—more...
Dec 2 2019 // Fueled by investments from insurtechs and interest in niche classes, the program business market has experienced record growth over the last couple years.But the heavy competition is also forcing program administrators to...
Nov 6 2019 // Every morning when he goes to work in the freezer room of a warehouse in eastern Pennsylvania, Jack Westley throws on a hooded sweatshirt to keep warm and grabs a radio to talk to his coworkers. He was recently given a new...
Nov 5 2019 // The San Francisco startup that invented the groundbreaking Juul e-cigarette had a central goal during its development: captivating users with the first hit.The company had concluded that consumers had largely rejected...
Oct 22 2019 // The author Douglas Adams once said, “We are stuck with technology when what we really want is just stuff that works.” Many of us can relate, especially with new technology such as distributed ledger technology...
Oct 17 2019 // The opioid epidemic cost the U.S. economy at least $631 billion from 2015 to 2018, according to a Society of Actuaries’ (SOA) analysis of non-medical opioid use during this timeframe.The SOA report, authored by...
Aug 26 2019 // Independent insurance agents can find sifting through the many insurtech products to pinpoint ones suited to their needs is a daunting assignment.But it’s an assignment they must tackle, according to agency...