Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

West Virginia-based BrickStreet Policyholders Elect New Directors

Oct 28 2008 // Charleston, W.Va.-based BrickStreet Mutual Insurance Co. policyholders elected a new board of directors, to begin oversight of the workers’ compensation carrier in January.The new board includes four current board...

Texas Windstorm Insurance Pool’s Mobile Claim Office Closing Nov. 5

Oct 28 2008 // The Texas Windstorm Insurance Association (TWIA) reported that adjusters have now made contact with all policyholders except those who have recently reported claims. As a result TWIA will close its mobile catastrophe claim...

Texas Monitoring for Fairness in Treatment of Ike-Affected Policyholders

Oct 23 2008 // In the aftermath of Hurricane Ike, the Texas Department of Insurance (TDI) reported it has received complaints from consumers indicating that through the words, tone, demeanor or actions of their insurance adjusters, they...

Shrinking Citizens Signals Progress in Florida Property Market

Oct 20 2008 // Florida remains focused on recovery of its property insurance market. But new rules for reinsurers, a national catastrophe plan and the use of occupational rating in insurance are also on the radar of Florida Insurance...

Louisiana Citizens Settles Policyholder Lawsuits for $35 Million

Oct 17 2008 // Louisiana’s state-run insurer of last resort has reached a $35 million agreement with policyholders to resolve claims that the insurer failed to offer settlements for hurricane claims in a timely fashion after...

AIG Commercial Insurance Unit Financially Fit and Fighting Back

Oct 14 2008 // The very strengths in its balance sheet, surplus, underwriting and personnel that have made the Commercial Insurance unit of American International Group (AIG) a market leader are keeping it competitive even while the...

Satisfaction with Home Insurance Flat But Gains with Auto

Oct 7 2008 // The gap in customer satisfaction between homeowners and auto insurance providers has steadily widened since 2004, with homeowners insurance customer satisfaction remaining essentially flat during the past five years,...

Plymouth Rock Aims to Make Life Easier for Mass. Policyholders

Oct 6 2008 // Plymouth Rock Assurance Corp. is now offering its MYLES –Make Your Life Easier Services program — free of charge to all of its Massachusetts customers. The insurer says MYLES customers can save time, money and...

Texas Windstorm Insurance Association Answers Policyholder FAQs

Oct 1 2008 // In an attempt to clear-up some of the confusion regarding claim filing and what is covered by the Texas Windstorm Insurance Association, the group has issued answers to the following frequently asked questions:Question:...

Commissioners Warn AIG Policyholders To Be Cautious

Sep 30 2008 // California Insurance Commissioner Steve Poizner and Washington Commissioner Mike Kreidler reaffirmed that insurance companies owned by AIG continue to have the risk-based capital needed to operateand warned policyholders...

Texas Cautions Consumers on Replacement of AIG Policies

Sep 29 2008 // The Texas Department of Insurance (TDI) has issued a statement and answers to some frequently asked questions regarding AIG insurance companies in Texas.“AIG’s Texas insurance companies are currently...

Court Clashes over Katrina Wind Damage Winding Down in Mississippi

Sep 22 2008 // It took three years for Mississippi resident, Scott Gordon, to resolve the dispute that Hurricane Katrina spawned with his insurance company. Anything resembling a full recovery from the storm will take much...

Ark., La. Commissioners Reassure Policyholders After AIG Bailout

Sep 18 2008 // Both Arkansas Insurance Commissioner Julie Benafield Bowman and Louisiana Commissioner of Insurance Jim Donelon have issued statements seeking to reassure policyholders in the wake of the federal takeover of insurance...

State Regulators: Insurer Groups Must ‘Stick to Facts’ on AIG

Sep 18 2008 // National Association of Insurance Commissioners (NAIC) President and Kansas Insurance Commissioner Sandy Praeger today issued the following statement regarding American International Group (AIG):In times of crisis, the...

Washington Regulator Issues Statement on AIG

Sep 18 2008 // In response to consumer inquiries about insurance companies owned by the troubled financial conglomerate, American International Group (AIG), Washington Insurance Commissioner Mike Kreidler issued the following statement...

Texas Regulators Suspend Premium Payments for Ike Victims

Sep 16 2008 // In the aftermath of Hurricane Ike, the Texas Department of Insurance has directed insurance carriers to “to provide prompt and immediate relief” to residents and policyholders impacted by the storm,...

States May Help AIG; Also Assure Policyholders Claims Will be Paid

Sep 16 2008 // State insurance officials from Pennsylvania and New York, where troubled American International Group’s insurance subsidiaries have a an estimated $120 billion in assets, are offering to assist AIG in raising...

Florida Orders State Farm to Refund $120 Million for Mitigation Discounts

Sep 10 2008 // Florida Insurance Commissioner Kevin McCarty ordered State Farm Florida to issue credits or refunds totaling $120 million to current and former policyholders who did not apply for or who did not receive the windstorm loss...

State Farm, Allstate Agree on Mississippi Homeowners Rates

Sep 1 2008 // After months of separate discussion, State Farm and Allstate insurance companies reached an agreement with Mississippi Insurance Commissioner Mike Chaney on homeowners insurance rate filings.Allstate will see a statewide...

Mississippi Regulator Reaches Agreements with State Farm, Allstate

Aug 22 2008 // After months of separate discussion and negotiations, State Farm and Allstate insurance companies reached an agreement with Mississippi Insurance Commissioner Mike Chaney on details of homeowners insurance rate...