Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

Motorists Insurance Creates Agent and Policyholder Services Division

Dec 30 2009 // Columbus, Ohio-based Motorists Insurance Group has created a new division to focus resources on agent-facing technology, agency interface priorities and develop call center best practices for all companies in the group.In...

P/C Industry’s Net Income Up; Combined Ratio at 100.7 for Q3

Dec 22 2009 // Private U.S. property/casualty insurers’ net income after taxes rose to $16.2 billion through nine-months 2009, partially recovering from the 91.2 percent decline to $4.4 billion through nine-months 2008 from $49.6...

Louisiana Workers’ Compensation Corporation Declares $15M Dividend

Dec 17 2009 // The Board of Directors of Louisiana Workers’ Compensation Corporation (LWCC) has declared a 2009 dividend of $15 million, to be paid to qualifying policyholders in early 2010 upon authorization by the Louisiana...

State Farm Appeals $310M Refund Order

Dec 6 2009 // The six-year battle between the Texas Department of Insurance and State Farm Lloyd’s (SFL) over homeowners insurance rates that TDI says are excessive is destined to continue. State Farm appealed an order signed by...

Missouri to Distribute $75M to General American Policyholders

Nov 25 2009 // More than 300,000 current and former policyholders of General American Life Insurance Co. will soon receive $75 million in distribution payments, according to the Missouri Department of Insurance.In 1999, the Missouri DOI...

State Farm Owes $310M in Refunds, Texas Regulators Say

Nov 17 2009 // The Texas Department of Insurance has ordered State Farm Lloyd’s (SFL) to refund a total of $310 million to policyholders after finding that the insurer had overcharged customers beginning in 2003.It’s a...

New Policyholders Split $1M Texas Mutual Dividend Payout

Nov 11 2009 // Workers’ compensation insurance provider, Texas Mutual Insurance Company, has begun distributing approximately $1 million in dividends among nearly 2,600 first-year policyholders across the state. In total, Texas...

Arizona Fines Aetna for Multiple Violations

Nov 4 2009 // The Arizona Department of Insurance has fined Aetna Life Insurance Company and Aetna Health, Inc., after examination of their practices exposed multiple violations of Arizona insurance laws.The department has ordered the...

Decades in the Making, NAIC Outlines Natural Catastrophe Plan

Nov 1 2009 // Though it may seem like the debate over the creation of a national catastrophe insurance plan is a relatively recent phenomenon, the National Association of Insurance Commissioners actually began addressing the issue as...

Homeowners Choice to Pick Up American Keystone Business in Florida

Oct 30 2009 // Homeowners Choice, Inc. reports it has been selected as the replacement home insurer for policyholders of American Keystone Insurance Co., which was placed into receivership earlier this month.All of American...

Blame Shifting Begins Over Costlier Auto Insurance in Wisconsin

Oct 27 2009 // As insurance companies begin mailing notices to Wisconsin customers telling them that their premiums are likely to increase soon, state politicians are scrambling to avoid the blame.The first changes expected to affect...

Illinois Suspends Operations of Medical Liability Insurer

Oct 23 2009 // Illinois Director of Insurance Michael McRaith has suspended the operations of medical liability insurer Professional Liability Insurance Company of America (PLICA). Under the Department of Insurance order dated Oct. 22,...

Pinnacol Chief Blasts Colorado State Legislators’ Hearings

Oct 20 2009 // The chief executive of Pinnacol Assurance contends that the interim committee hearings investigating the state workers’ compensation insurer were biased in favor of injured workers.The committee, which was comprised...

New Hampshire Argues Claim to $110M Malpractice Fund

Oct 15 2009 // New Hampshire will ask the state Supreme Court today to support its claim to $110 million in surplus from a fund that underwrites malpractice insurance.The central question is whether the fund’s policyholders have a...

Arguments For and Against Credit Scores Begin in Michigan Court

Oct 9 2009 // Attorneys on both sides of the issue argued before the Michigan Supreme Court on Oct. 7 as to whether insurance companies should be allowed to use credit history in setting auto and home premium rates.The practice was...

New York Med Mal Insurer Reducing Buy-in for New Policyholders

Oct 8 2009 // J. M. Woodworth RRG, Inc., a medical malpractice Risk Retention Group that insures physicians and surgeons in New York, is reducing the capital new policyholders are required to pay by 83 percent through the end of this...

California Takes Over Golden State Mutual

Oct 1 2009 // California Insurance Commissioner Steve Poizner announced today that Golden State Mutual Life Insurance Company has been served an order of conservation and will discontinue selling new policies immediately.“My first...

P/C Industry Net Income Falls Nearly 60% in First-Half 2009

Sep 28 2009 // Private U.S. property/casualty insurers’ net income after taxes fell 59.3 percent to $5.8 billion in first-half 2009 from $14.1 billion in first-half 2008. Insurers’ overall profitability as measured by their...

State Auto Offers Enhanced ID Theft Coverage for Married Couples

Sep 25 2009 // The State Auto Insurance Companies, based in Columbus, Ohio, now offer customized Marriage Identity Services, enhancing the lineup of identity protection services available to State Auto policyholders.Through a partnership...

Ohio Officials, Insurers Look to Protect Policyholder Data

Sep 23 2009 // Starting Nov. 2, 2009, Ohio regulators and all insurance companies that do business in the state will begin new procedures designed to protect policyholders’ personal information. Insurance companies will be required...