Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

Tennessee Department Obtains $11.5M for Policyholders in Insurance Claims Disputes

Feb 1 2023 // The Tenneesse Department of Commerce and Insurance secured a record $11.5 million for policyholders in 2022, after mediating complaints about insurers.The department’s insurance services team mediated 3,249...

Kansas Insurance Dept. Recovers $7.6M for Policyholders

Jan 19 2023 // The Kansas Insurance Department announced it has recovered more than $7.6 million for Kansans in 2022, the largest single-year recovery in department history. Funds considered “recovered” are calculated when...

Bank of England Worried New Insurance Capital Rules Could Risk Policyholder Bailout

Jan 17 2023 // Britain’s proposed changes to capital rules for insurers could lead to the government having to bail out policyholders, as happened 20 years ago after the near-collapse of life assurance company Equitable Life, the...

South Carolina DOI Sees $10 Million to Policyholders After Complaints about Insurers

Jan 10 2023 // The South Carolina Department of Insurance in 2022 returned $10.3 million to policyholders who filed complaints about insurance companies, the department said in a bulletin Tuesday.The department resolved some 4,500...

State Fund Offering Extended Credit to Policyholders Affected by California Quake

Dec 22 2022 // State Compensation Insurance Fund says it will offer a 30-day credit extension to policyholders in Humboldt County, California, which was declared a state of emergency by Gov. Gavin Newsom after a large earthquake on...

Update: United to Pay on Claim After Policyholders Cried No Response on Damage

Dec 22 2022 // The Florida Legislature’s insurance rescue bill, approved last week, won’t take effect soon enough to help policyholders and insurance agents who’ve had no response from beleaguered United Property &...

Louisiana Court to Hear Appeal of Rare Policyholder Victory in COVID Claim

Dec 5 2022 // The Louisiana Supreme Court has agreed to review an appellate court decision that found the COVID virus caused a direct physical loss that was covered by insurance.The Louisiana high court announced that it will take up an...

La. Supreme Court to Hear Appeal of Rare Policyholder Victory in COVID Claim

Nov 30 2022 // The Louisiana Supreme Court has agreed to review an appellate court decision that found the COVID virus caused a direct physical loss that was covered by insurance.The Louisiana high court announced Tuesday that it will...

Louisiana Court to Hear Appeal of Rare Policyholder Victory in COVID Claim

Nov 23 2022 // The Louisiana Supreme Court has agreed to review an appellate court decision that found the COVID virus caused a direct physical loss that was covered by insurance.The Louisiana high court announced Tuesday that it will...

Requiring Citizens’ Policyholders to Also Buy Flood Insurance Could Address a Boatload of Problems

Nov 7 2022 // Problem: Less than 20% of Floridians in vulnerable areas carry flood insurance. Uninsured flood losses from Hurricane Ian are projected to be as high as $16 billion – almost half as much as insured wind damages,...

Auto Policyholders’ Claims Satisfaction Wanes: J.D. Power

Oct 27 2022 // Well documented are the pains insurers are facing while trying to keep up with rising claims frequency and severity in auto lines. J.D. Power’s newest study on claims satisfaction reveals the frustration has trickled...

Requiring Citizens’ Policyholders to Also Buy Flood Insurance Could Address Problems

Oct 19 2022 // Problem: Less than 20% of Floridians in vulnerable areas carry flood insurance. Uninsured flood losses from Hurricane Ian are projected to be as high as $16 billion – almost half as much as insured wind damages,...

NFIP Now Providing Advance Payments for Flooded Policyholders Who Apply

Oct 5 2022 // The National Flood Insurance Program has approved a waiver that will allow some policyholders flooded by Hurricane Ian to receive advance payments of as much as $20,000 – with few strings attached.“The payments...

Emergency Rule Eases Weston Policyholders’ Access to Wind, Hail Coverage

Sep 19 2022 // The Texas Department of Insurance (TDI) announced an emergency rule removing barriers for Weston Property & Casualty Insurance Company policyholders to receive wind and hail coverage through the Texas Windstorm...

Travelers, Policyholder Agree to Void Current Cyber Policy

Aug 30 2022 // Travelers and policyholder International Control Services (ICS) jointly filed a stipulation to have a federal court rescind an active cyber insurance policy that the insurer claimed was void due to the insured’s...

TDI Orders Emergency Rule Protecting Weston Policyholders During Hurricane Season

Aug 26 2022 // The Texas Department of Insurance (TDI) announced an emergency rule this week removing barriers for Weston Property & Casualty Insurance Company policyholders to receive wind and hail coverage through the Texas...

Weston, UPC Louisiana Policyholders Given 60 Additional Days to Place Policies with Citizens

Aug 17 2022 // Insurance Commissioner Jim Donelon announced Tuesday that Louisiana Citizens will provide an additional 60 days after cancellation for insurance agents to place Weston Property & Casualty Insurance Company policies...

Louisiana Policyholders Recover $129 Million

Aug 10 2022 // Commissioner Jim Donelon announced the Louisiana Department of Insurance (LDI) recovered funds of $129 million in addition to the original amounts offered by insurance companies in Fiscal Year 2021-2022.The additional...

FM Global Puts Aside $300 Million for Policyholders’ ‘Resilience Credit’

Aug 8 2022 // Policyholders of FM Global, which include one of every three Fortune 500 companies and similar size organizations worldwide, will collectively receive about $300 million in a first-of-its-kind ‘resilience...

North Carolina Raises Limit on Aid for Lindberg Firms’ Policyholders

Aug 3 2022 // Policyholders with three insurance companies once owned by billionaire Greg Lindberg and who have as much as $50,000 in the bank may now qualify for financial hardship payments, the North Carolina insurance commissioner...