Latest Claims Headlines

All the headlines from our Claims Topic Page, ordered by recency.

Hartford: 10-Year Analysis Shows Shifts in Common, Expensive Small-Business Claims

Dec 10 2025 // Liability risks for small businesses have shifted over the last decade, with fire and slip-and-falls becoming more expensive while water and freezing damage claims are now the most common type of claim.The Hartford...

Archdiocese of New York Pledges $300M to Mediate Clergy Sex Abuse Claims

Dec 9 2025 // The Archdiocese of New York announced it is establishing a $300 million fund that it intends to use to pay for a global settlement of most of the 1,300 lawsuits it still faces from victims of clergy sexual abuse.The...

One of Highest Property Claims Severity Recorded in Q3 on Low Volume, Says Verisk

Dec 9 2025 // A new report from Verisk has found that property insurance claims volume during the third quarter 2025 was the lowest it has been in the past five years but claims severity during the period was one of the highest in...

JD Power: Full Digital Claims Process Drives High Customer Satisfaction

Dec 9 2025 // Receiving adequate digital updates is one of the top drivers of customer satisfaction with the digital insurance claims process, but insurers deliver on this key performance indicator just 22% of the time.Customer...

People Moves: Neumann Appointed Howden US Financial Lines Claims Leader

Dec 4 2025 // Elizabeth Neumann Howden, with U.S. headquarters in Miami, Florida, appointed Elizabeth Neumann as executive vice president, financial lines claims leader. Neumann will be based in New York. Neumann joins Howden from CAC...

People Moves: Simplifai, Providing AI for Claims, Names New Board Members

Dec 3 2025 // Simplifai, a provider of agentic artificial intelligence for property-casualty insurance claims, with offices in Miami, Florida, and Oslo, Norway, has named new members to its board of directors. Noel Hamill and Nils...

GEICO Can’t Squirm Out of South Carolina Lawsuit That Claims the Company Owes $70 Million in Back Taxes and Penalties, Judge Says

Dec 1 2025 // GEICO insurance companies can’t dismiss a South Carolina lawsuit that demands they pay almost $70 million in back taxes and penalties, a federal judge ruled in a case that could ultimately affect how insurance taxes...

Insurance Fraud in UK Topped £1B in 2024, With Motor Scams Causing 53% of Claims

Nov 26 2025 // Insurers in the UK detected £1.16 billion (US$1.5 billion) worth of fraudulent insurance claims in 2024 – a 2% increase from £1.14 billion reported during the previous year, according to the Association British...

Meta Settles Cambridge Analytica-Related Claims for $190 Million

Nov 26 2025 // Mark Zuckerberg and other Meta Platforms Inc. directors agreed to a $190 million settlement of claims they failed to rectify repeated violations of Facebook users’ privacy and improperly engineered an accord to...

Royal Bank of Canada Denies Claims of ‘Boys Club’ Culture, Bias Against Women

Nov 25 2025 // Royal Bank of Canada denies claims that it fostered a “boys’ club” environment at its US capital-markets business, disputing allegations that the firm engaged in sex-based discrimination against female...

Barge Looted in the Bahamas Returns to Florida but Insurance Claims Mounting

Nov 25 2025 // A barge carrying 192 shipping containers that ran aground in the Bahamas and was quickly looted has returned to Jacksonville, ending a stormy journey that will likely result in millions of dollars in insurance claims.The...

Jury Orders Massachusetts State Police to Pay $6.8M Over Discrimination Claims

Nov 21 2025 // A jury has ordered the Massachusetts State Police to pay $6.8 million after a finding that it discriminated against female and minority troopers.The verdict confirmed Tuesday by a Suffolk Superior Court clerk came in a...

Zurich, Arrowsight Camera-Coaching Pilot Slashes NYC Workers’ Compensation Claims

Nov 20 2025 // A three-year pilot program using video surveillance and coaching at New York City construction sites led to enhanced job safety and a more than 50% drop in workers’ compensation claims frequency.According to insurer...

Karen Read Claims ‘Gross Misconduct’ by State Police Shielded Real Killers

Nov 20 2025 // Karen Read, who was found not guilty of charges in the death of her boyfriend, has filed a lawsuit accusing members of the Massachusetts State Police and several others of targeting her and shielding the real killers.Read...

CVS Settles for $18.2M Over California False Claims Act Violations

Nov 18 2025 // CVS Pharmacy Inc. has settled alleged violations of the California False Claims Act with California Attorney General Rob Bonta and the United States Department of Justice.The settlement agreement requires CVS to pay $18.2...

Workers’ Compensation Medical Claims Trending Up

Nov 17 2025 // Medical costs per claim have begun to rise following a period of relative stability post-pandemic, a new report shows.A new Workers Compensation Research Institute report shows medical payments per claim recently started...

Coal Miners’ Respirator Claims Barred by Statute of Limitations, WV Supreme Court Finds

Nov 14 2025 // A group of coal miners with lung disease waited too late to sue 3M Corp. and other respirator manufacturers and suppliers, the Supreme Court of West Virginia said this month in upholding lower courts’ findings that...

Insurers Paid Nearly £200 Million in Cyber Claims for UK Businesses in 2024

Nov 14 2025 // Insurers paid £197 million (US$259.2 million) in cyber claims in 2024 for UK businesses – a 230% increase, or £138 million (US$181.6 million) more than in 2023, according to the Association of British Insurers...

LA County Launches Investigation Into State Farm Over Wildfire Claims

Nov 13 2025 // Los Angeles County is conducting an investigation into State Farm’s handling of insurance claims from the devastating L.A. wildfires in January.The investigation was ordered by the L.A. County Board of Supervisors,...

Viewpoint: Beware the Rise in Unproven ‘Brittleness Test’ for Roof Shingle Claims

Nov 13 2025 // A few years ago, in the early 2020s, it was not unusual to hear about or even see roofing workers in Florida deliberately manipulating roof shingles to make it appear that the roof was damaged by storm winds. I saw...